Mystery Shopper

So this past weekend I ventured out to buy some holiday gifts/Black Friday specials. I had no idea what I was in for, but I knew what I had experienced in the past. First stop, Best Buy.  I guess that the big box retailers still think that no one has a tv. Since that is ALL they seem to have. That and air fryers are all the rage, but it doesn’t seem like customers feel the same way. With streaming devices everywhere dvds and blu-ray discs are no longer marked down to ridiculous prices like before. It has been 2 years since the PS5 released and still there is no gaming consoles to be found. If I was a mystery shopper all of the stores would have failed. I know why they are down in sales. They don’t even say hello to customers, let alone shoplifters. The funny thing is Best Buy rearranged their layout, so loss prevention now faces the front door, and customers can see all their cameras in plain view. And a weird thing is they don’t give you a receipt unless you ask for it, so you literally walk out the door with no proof you paid. Yeah, I don’t get it either. Can we say “shrink problem”?

I tweeted to Best Buy and let them know of the epic fail on their part. They were very concerned and I gave them more detail in an email. I don’t know why they don’t sell things people actually want as gifts.


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